The payment options that we provide are PayPal and credit card and the currency we offer it in is $.
We have a 7-day money-back guarantee policy. You either love the seedbox we provide or get your money back within 7 days, but we would like to get feedback before you leave so that we improve.
Please contact us using our ticket system or live chat, maybe we can find something special for you 🙂
On your client area page, you can find a cancellation button. From that button, you can cancel your subscription to the seedbox. Or, you can raise a ticket for cancellation.
No, you can choose any of the following billing cycles for any plan:
Yes absolutely, using the PayPal auto payments, you can set up a subscription according to the billing cycle you choose.
Yes, you can. Just contact our support and we will help you out.
This happens rarely. Sometimes payments from the gateways and our system do not synchronize. But don’t worry, as long as you have a transaction ID or any other proof of payment, the issue will be resolved. Raise a ticket and the billing department will look into it.
A seedbox works independently from your internet service provider, which can also have VPN capabilities.
A seedbox does not rely on your internet connection, it has its own server which comes with a fast port. Whereas VPN offers encrypted and anonymous connectivity to free servers in different locations that rely on your local bandwidth.
Seedbox resides on the fact that it is in a remote location and under a different jurisdiction.
Other seedbox users cannot see your data, they are locked to their own seedbox folders and cannot access anyone else’s.
A seedbox is a high Bandwidth allocation remote server for uploading and downloading digital files from Peer 2 Peer network.
Downloading digital files from our server to your local computer is dependent on various factors, where one of which is your internet service provider on which the speed of downloading depends.
Well yes and no both, we do provide backup for all the configuration done in your seedbox, but we do not offer backup for your individual or personal files.
We only provide backup for your configuration and for your hard disk but not the personal files which are loaded in it.
Seedbox is beneficial for those who have poor connections and need to do a large amount of work. On one side where they have to pay a large amount to upgrade their home internet connection, seedbox can do it for a little price.
Our seedbox comes with an app known as OpenVPN where the user can install it and use it without any trace to your IP address.
Seedbox provides a huge amount of virtual hard disks for our users to utilize. Every seedbox comes with certain free storage space. The user can store any file they want without clogging up your personal hard disk with any data.
We provide various types of apps embed in your seedbox according to the plan you choose.
This is the list of some apps that we offer rutorrent, plex, sonarr, emby, sickrage, nextcloud, bittorrent sync, openvpn, couchpotato, jackett, medusa, pyload, sabnzbd, radarr, headphones, znc, ombi, syncthing, subsonic, sick gear, nzbget, etc.
No, we don’t offer plex access to all our plans, but the plans which include plex are given full access.
You can view our plans in the pricing section with all the descriptions of our plans.
Our setup is done as soon as we have received your payment confirmation. About in just 2 minutes, you can start with your new seedbox.
In case if the user faces any error regarding the seedbox or any technical issue it will be solved in 6 to 12 hours.
Yes, we can do it for you. Let us know about this request as soon as you get your seedbox with us.
Our main servers are located in the Netherlands
Seedbox is very proficient to help you as the user can download as many torrents as they want and doesn’t have to worry about the dropping speed because in backend seedbox work as a seeder and helps the user to seed back at a higher speed than the download speed.
Sometimes you might find that a new torrent might have 0 leechers but if you have an idea about how many times an average torrent gets downloaded then you can download it and seed, there is a good chance that you will receive leechers eventually.
Any crash or any technical issue that you face in your seedbox once you have purchased it will be rectified in 12 to 24 hrs of time. If the problem is bigger than we think we will notify you and provide the replacement of that seedbox, also try to solve that problem as soon as possible.
Some of the data is shared with 3rd party to improve your services. You can opt out of it but it may result in compromised services. All our users’ personal data is saved on an offline computer and not shared with anyone.
Old torrents are risky to download because bit torrents prefer clients which have already downloaded and uploaded a lot of data when you get into the pool of such old torrents with a multitude of seeders you already find that even though there might be seeders you won’t be given as much preference.
If your seeders are more than leechers then it is a bad idea to download the torrent.